Anybody in the food-services industry who does this to their customers is a cunt who deserves to lose their jobs. Not only is it just down right wrong, but it could be dangerous to somebody who has particular dietary requirements.
Having had the unfortunate experience of living with somebody who works at Starbucks, I have no doubt that this shit happens.
i’m lucky enough to have encountered a barista malicious enough to do this to me - i ordered a decaf latte with soy milk and they gave me fully caffeinated with cow’s milk. cue hours of panic attacks and feeling sick. ugh
Why do some baristas think its adorable and clever to dick around with people’s specifications? They can kill someone with allergies with this shit.
I get the dirtiest looks when I order anything with soy there. I’m Lactose Intolerant, and this bitch decided to give me whole milk in my macchiato. I took one taste and handed it back to her. She looked at me like I was crazy and said “What? Something wrong?” I looked her dead in the eye and said “Well yes actually, I ordered and was charged for soy milk. This has whole milk, I want you to re make it and get me a manager so I can discuss how your company thinks it’s funny to hand out purposefully wrong drinks when the person they’re handing them to gets sick when those requirements aren’t met.” She stood there for a second looking at me confused and I sighed and said “I’m lactose intolerant bitch, fix my fucking drink before I get you fired on health code violation.”
Do people not realize that most of the world’s population has some sort of lactose intolerance?
There’s no need to be so rude to us…
You guys, the customers, you guys get really angry and abusive to us if we’re not fast enough… so we’re always in a rush - and that means mistakes can happen in orders. Yes we’re people too (and we make mistakes) so if you get a messed up order (wrong drink or milk or whatever) take it back and politely let us know. We’ll do our best to fix it up asap and worst case scenario you can always just ask for your money back - just remember to actually be nice when you do it? No ones looking to upset anyone, we want to go home at the end of the day happy too.
Theres also a big continual argument around whether whole milk/trim milk has any difference whatsoever or if either is better for you at all (heres one and another for your reading pleasure).
Usually, barista’s prefer whole milk over trim because its steams much better and allows us to produce a much more consistent texture and flavour whereas trim milk batches can produce different results per bottle because (I suspect) of the extra processing which the milk receives. This all matters a lot when you’re under pressure, it gets really frustrating really quickly when you end up wasting whole jugs of trim milk because the bottle is just bad. Now i’m not making excuses for swapping whole/trim but thats the behind the counter thing, it costs to waste that jug.
Just be nice to us guys… that or learn to make your own coffee cause I’m sick of making it for some of you extremely rude prats who take pleasure in ruining my day over a small and honest mistake.